Shipping
At Gemfetti, we strive to ensure that your shopping experience is as smooth and enjoyable as possible. Below is our shipping policy:
1. Standard Worldwide Shipping:
- We offer free worldwide standard/postal shipping on all orders over US$150.
- Orders under US$150 will be subject to standard shipping charge of US$10.
- Standard shipping times vary depending on the destination, but generally take between 10-15 business days for delivery.
2. Express Shipping:
- We also offer Express Shipping via FedEx for an additional US$25.
- Express shipping typically delivers within 2-4 business days, depending on your location.
- This option will be available at checkout.
3. Order Processing:
- Orders are processed and shipped within 1-3 business days after purchase, excluding weekends and holidays.
- You will receive an email notification with tracking information once your order has been shipped.
4. Customs and Duties:
- Please note that orders outside Thailand may be subject to customs duties or taxes, which are the responsibility of the customer.
- We recommend checking with your local customs office for more details on potential charges.
If you have any questions or need assistance with your order, feel free to contact us.